Omnicanal marketing as a tool for the development of small and medium businesses in the trade industry

LUKINA O.V., KUROCHKINA A.A., NAZAROV P.V.
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The article is devoted to the study of the role of omnichannel marketing as a tool for the development of small and medium-sized businesses in trade. The relevance of the study is due to the need for strategic changes by small and medium-sized trading firms as part of their marketing activities in order to promote the growth of product sales. The article shows that omni-channel marketing is the most effective strategy for forming a marketing strategy. With this strategy, the company's management creates conditions for rapid growth and scaling of business activities. The result of this study is the conclusion that omnichannel marketing has a high degree of importance for small trade organizations that require the creation of effective tools for selling their products and services.

Funding
This research received no external funding.

How to Cite

(1)
LUKINA, O. V.; KUROCHKINA, A. A.; NAZAROV, P. V. Omnicanal Marketing As a Tool for the Development of Small and Medium Businesses in the Trade Industry. Ученые записки Международного банковского института 2021, No. 1 (35), 75-84.
CC BY-NC 4.0 CC Attribution-NonCommercial 4.0 International

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